Acceptance of terms
By visiting and using thehorecastore.com, you agree to these Terms & Conditions and all our policies. We have carefully considered your privacy while developing all of these terms, and we have no intention of using any of your information improperly. You can choose not to use our website, nevertheless, if you disagree with our policies and processes.
Information and Site Content
Prior to listing a new item on our website, we always verify its details by obtaining direct information from reputable manufacturers and suppliers. Even though we strive hard to be accurate, errors are still possible. Please contact our customer service team by email or phone at (800) 598-5889 if you see any errors or possibly inaccurate information, or if you have any questions regarding our products. We appreciate any and all feedback. However, by submitting, you give us permission to use any thoughts, viewpoints, opinions, or suggestions you may have without owing you anything.
Use of Website
This website's content, in its whole, is provided for general informational purposes only. It is your obligation to ensure that any items or services sold satisfy the requirements you have. Using any information or Content is your own risk and we do not take liability for it.
Intellectual Property Rights
Thehorecastore.com owns full intellectual property rights for all content you download. Until licensed or approved by us, you are not permitted to use, alter, or generate versions derived from our Content, particularly for commercial purposes.
Connections to Different Websites
Links to external websites may be provided for your convenience. However, we do not support or guarantee the thoroughness or accuracy of their content; these are merely for informative purposes. Thus, the content of other external websites is not our responsibility.
Discounts
Coupon codes are occasionally provided to further discount merchandise. However, they will only be accepted on orders placed within their valid period and will have an expiration date. They can also not be combined with any other promotions. Invalid coupons will not be accepted at the register. Moreover, Third-party coupons are not welcomed on our website.
Availability
Products and services may occasionally have restricted or no availability due to your geographic region, discontinuation of product by the manufacturer, or backorder of product due to high demand. Regardless, we strive to fulfill every order on time and will work with you to replace or substitute unavailable products. However, please be aware that nothing on this website guarantees that The Horeca Store will provide all goods or services once unavailable.
Payments
All major credit cards such as Visa, MasterCard, American Express, and Discover are accepted with us. Amazon Payments, Apple Pay and Google Pay are exclusively accepted for online transactions.
Cancelled Orders
Cancelled orders prior to shipment may be charged a credit card fee of 3%. Should the order be cancelled after it has been shipped, you will be liable for the 3% credit card fee, return shipping costs, and up to a 15% restocking fee.
Shipping
Details about this can be found on our shipping policy page.
Returns
See our returns policy page for details regarding returns.
User Obligations
As a user, you need to make sure that your account information is correct. You must not use this website for any illegal or harmful activities. Keeping your details up-to-date and using the site responsibly is your duty.
Accessibility
We work hard to make our website accessible to everyone. If you have any problems accessing the site or need assistance, please contact our support team at (800) 598-5889 or email us at sales@thehorecastore.com. We want to ensure everyone can use our website comfortably.
Modifications to Terms and Conditions
You should check this privacy policy regularly because we may change these Terms and Conditions at any time. If you continue to use this website after we make changes, it means you agree to the new Terms. Keeping informed about any updates is important for your continued use of our site.