Operating supplies equipment in hotels is very critical for delivering quality hospitality to guests. Proper operating supplies and equipment can guarantee the smooth running of daily functions being conducted at the hotel, such as kitchen preparation and housekeeping. Hotel supplies and proper acquisition thereof have a direct impact on hotel performance.
Here we'll explain what OS&E is, how it relates to your hotel's operations and supply chain and highlight the key items that fall into this category. Whether you're a hotel manager or restaurant owner, mastering OS&E will help streamline your hotel's functionality.
What are Operating Supplies and Equipment?
Operating supplies and equipment would represent a stored collection of consumables, small tools, and day-to-day essentials used across a hotel. These are not permanent fixtures but items that require constant replenishment and which contribute to the smooth functioning of hotel services.
Unlike heavy equipment for a hotel, such as ovens or dishwashers, OS&E items tend to be smaller, portable and used constantly. Among these are guest room toiletries, kitchen utensils, and cleaning supplies as well as other stuff.
Why OS&E Matters:
Operational supplies are what keep all parts of your hotel running as they should. Whether in the kitchen, front desk, or housekeeping, proper operational supplies mean that your staff is equipped to take on the day. This not only makes operations more efficient but directly ties into guest satisfaction.
Hotel Operating Equipment:
Hotel operating equipment refers to the tools, devices, and machines utilized in the daily running of a hotel. OS&E includes smaller items, but operating equipment refers to heavier and long-lasting machinery designed to be of vital use in effective functions of hotels.
The most common categories of hotel equipment are:
- Kitchen equipment: In the kitchen, you will find all the major appliances that have to do with preparation of food, like ovens, stoves, and refrigerators. Also included here will be utensils in the kitchen, knives, and spatulas.
- Housekeeping facilities: This include the vacuum cleaner, industrial mop, various cleaning liquids, sprays, dust cloths dusters, which create cleanliness in guest rooms and communal spaces. In addition to this, laundry machines and ironing machines are also a must to facilitate your guests.
- Bar and restaurant equipment: This will be glassware mixers, coffee machines, juicers and other equipment for beverage services and plates and some basic cutlery for dining service support.
- Guest Room Amenities: Safes, hair dryers, minibars and mini refrigerators that can soothe and be convenient to the hotel guests.
Investment in quality hotel equipment will let the employees work efficiently, and increased guest satisfaction and operational performance can be achieved.
Examples of Operating Supplies
Now that you know what OS&E refers to, here are some examples of essential operating supplies each hotel should consider:
- Kitchen Tools: Knives, spatulas, cutting boards, measuring cups-these are all needed for food preparation.
- Cooking and Grillware: Pots, pans, baking trays-made from material that can be used in a commercial kitchen constantly.
- Tableware: Plates, utensils, and glasses-all used in eating at the restaurant, including catering to customers in their rooms.
- Cleaning Supplies: Disinfectants, detergents, as well as other cleaning equipment such as mops and brooms are essential for hygiene.
- Guest Amenities: Toiletries, robes, and coffee makers in the guestrooms.
- Your hotel's supply inventory of such items is critically important to ensure that your guest experience is smooth. Good management of this sort of supply also helps you avoid shortages of such a nature that they paralyze your operation.
Procurement in OS&E
Procurement is one of the critical functions that ascertain an efficient running of operations and supply chain for operating supplies and equipment. In cases where a hotel does not have a proper procurement strategy, a lack of supply will always lead to a breakdown of everyday services. This can be avoided by installing regular deliveries with good relationships with dependable suppliers.
At Horeca Store, we offer a wide selection of quality hotel supplies and hotel equipment to satisfy the needs of your establishment. We have all the needs of your hotel-from pantry essentials to in-room touches. All our products are designed to help optimize your operation while enhancing guest satisfaction.
Conclusion
What underpins hotel management is the understanding and control of the facilities (operating supplies and equipment, or OS&E). Kitchen tools, guest room amenities, and a host of other things characterize these elements of the ES&E because they influence every point of your hotel's day-to-day activities. The procurement of the right hotel supplies and hotel equipment is a sure way to enhance the success of any operation.
Ready to make your hotel's operations more streamlined? For that, just look to Horeca Store, where you can browse through our professional operating supplies and equipment. From the finest stainless-steel cookware to top-class cleaning equipment, we have it all to help make your hotel a success.
