Waiting for thehorecastore.com to respond...
Waiting for thehorecastore.com to respond...
The Thunder Group SEJ18000 15-1/2" Stainless Steel 30 Cups Electric Rice Warmer with a wood grain finish combines both functionality and aesthetic appeal, making it a standout addition to any kitchen environment. Designed to hold up to 30 cups of cooked rice, this rice warmer is perfect for large-scale operations such as restaurants, catering services, and buffets. The stainless steel construction provides durability and a sleek, professional look, while the wood grain finish adds a touch of elegance and warmth to its appearance, blending seamlessly with various kitchen decors. The inner pot, made from high-quality aluminum #3003 material with a 1.0mm thickness and a Teflon coating, ensures even heat distribution and easy maintenance, preventing rice from sticking and making cleanup effortless.
Operating at 100 watts, the rice warmer effectively maintains the rice at an ideal serving temperature without overcooking it. The unit is NSF and UL listed, ensuring it meets stringent safety and quality standards suitable for commercial use. Although it is not dishwasher, oven, or microwave safe, the rice warmer is designed specifically for the task of keeping rice warm and ready to serve, offering reliability and efficiency in busy food service settings. Weighing 11 lbs with a gross weight of 16.98 lbs, it is easy to handle and position as needed. The thoughtful design and reliable performance of the Thunder Group SEJ18000 make it a valuable tool in any professional kitchen.
We strive to deliver orders to your doorstep using a fast and affordable shipping method. The Turnaround time and cost can be calculated on our website. However, the actual shipping charges may vary. If the difference is more than 15%, we will contact you via phone or email and obtain your consent before finalizing the purchase.
Shipping Addresses
To keep the shipping costs as low as possible and to provide you with the best possible service, here are some guidelines:
Make sure that the delivery address is accurate.
If you want the shipment delivered to your business address, you must mention the name of the business so that the carrier knows where the merchandise is being delivered to.
PO boxes shouldn't be specified as shipment addresses.
Freight carriers do not deliver to PO Boxes.
Businesses operating from home must use residential addresses and are charged accordingly for delivery.
When you are placing an order online, make sure to include the right phone number. If something happens to your shipment, we will inform you. Carriers also frequently contact you beforehand so that you are available at your location to receive your order. If the carrier is unable to reach you, they may be unable to deliver your belongings.
If you choose to modify your delivery address after placing your order, extra carrier charges will be applied and will be communicated to you. However, it is not possible to modify the shipping address if you placed your order using the Credit option.
In case of an unsuccessful delivery attempt, the redelivery fees can be incurred in addition to any reconsignment fees,
Multiple Items
If you have multiple items in one order, we will dispatch your order once the items get restocked.
Shipping Partners
Your orders are delivered through our selected shipping partners.
All unused and regularly stocked items can be returned, except those included in the "Final Sale & Non-Returnable Items" list below. To do this, contact our customer support team within 30 days of purchase. Our representative will authorize a return and provide additional information for completing the return process. Each return is subject to a 15% restocking fee subtracted from the refund amount. The buyer is also responsible for arranging for a shipping agency to return the product and paying any shipping fees incurred.
All returned items must be in brand-new condition, unused, and in original packaging.
Other Types of Returns
Please be aware that "special order items" such as customized fabrications and other furniture items are not refundable. Items delivered directly to you from the supplier must have return permission from the manufacturer. A member of our customer service team may assist you in obtaining such authorization. Please contact us at 1 (800) 598-5889, sales@thehorecastore.com.
Final Sale & Non-Returnable Items
Fees
Restocking fees
There are numerous charges associated with processing a return. To keep them low, we charge a 15% restocking fee on all returned items.
Additional Restocking Fees
In some cases, additional handling and shipping charges will be applied throughout the return procedure. Please ensure that "Free Shipping" only applies to anything shipped directly from The Horeca Store to you. Free delivery does not apply to returns. These fees will be deducted from your refund.