Features:
- Offers a set of four steak knives designed for effortless cutting and dining pleasure.
- Features an ergonomic white polymer handle with triple-rivet construction for exceptional comfort and stability.
- Crafted from special formula high carbon NO STAIN steel, ensuring durability and resistance to staining.
- Includes a curved bolster for enhanced cutting precision, safety, and comfort.
- Manufactured in Germany with SIGMAFORGE technology for precision and durability.
Descriptions:
ZWILLING Pro is the most user-friendly knife available to market. The unique blade shape and ergonomic bolster are the result of 280 years of experience in knife making, and the rigorous study of how knives are used. A unique curved bolster supports the professional pinch grip, with thumb and index finger on the blade, for safe cutting and less fatigue. The blade was redesigned with a broader curve in the front to facilitate the rocking motion of Western cutting, while the straight back is ideal for the Asian chopping motion. The full length of the blade can be used when cutting and can be sharpened from bolster to tip Designed in Italy by Matteo Thun and made in Germany by ZWILLING J.A. Henckels, the company that sets the standard for exceptional cutlery worldwide. Set of four. Manufactured in Germany Ergonomic white polymer, triple-rivet handle Full tang for superb stability Special formula high carbon NO STAIN steel Curved bolster to cut with improved precision, safety, and comfort SIGMAFORGEยฎ knife is forged from a single piece of solid steel Ice-hardened FRIODURยฎ blade starts sharper, stays sharper longer, and has superior resilience Dishwasher safe, hand wash recommended
We strive toย deliver ordersย toย yourย doorstepย using a fast and affordable shipping method. The Turnaround time and cost can be calculatedย on our website.ย However, the actual shipping charges may vary. If the difference isย more than 15%, we will contact you via phone or emailย andย obtain your consent before finalizing the purchase.
Shipping Addresses
To keepย theย shipping costs as low as possibleย and to provide youย with the best possible service, here are some guidelines:
Make sure thatย theย delivery address is accurate.
Ifย you wantย the shipmentย deliveredย toย yourย business address,ย ย you must mention theย name of the business so that the carrier knowsย whereย the merchandise is being delivered to.
PO boxes shouldn't be specified as shipment addresses.
Freight carriers do not deliver to PO Boxes.
Businesses operatingย fromย home must useย residential addresses andย areย charged accordinglyย for delivery.
Whenย you areย placingย an orderย online, make sureย toย include the right phone number. If something happens to your shipment,ย we will inform you.ย Carriers also frequently contactย you beforehand so that you are availableย at your location toย receive your order.ย If the carrierย is unable toย reach you, they may be unable to deliver your belongings.
If you choose to modify your delivery address after placing your order, extra carrier charges will be applied and will be communicated to you. However, it is not possible to modify the shipping address if you placed your order using the Credit option.
In case of an unsuccessful delivery attempt,ย theย redelivery fees can be incurred in addition to any reconsignment fees,
Multiple Items
If you have multiple items in one order, we will dispatch your orderย once the items get restocked.
ย
Shipping Partners
Your orders areย deliveredย through ourย selectedย shipping partners.
All unused and regularly stocked items can be returned, except those included in the "Final Sale & Non-Returnable Items" list below. To do this, contact our customer support team within 30 days of purchase. Our representative will authorize a return and provide additional information for completing the return process. Each return is subject to a 15% restocking fee subtracted from the refund amount. The buyer is also responsible for arranging for a shipping agency to return the product and paying any shipping fees incurred.
All returned items must be in brand-new condition, unused, and in original packaging.
Other Types of Returns
Please be aware that "special order items" such as customized fabrications and other furniture items are not refundable. Items delivered directly to you from the supplier must have return permission from the manufacturer. A member of our customer service team may assist you in obtaining such authorization. Please contact us at 1 (800) 598-5889, sales@thehorecastore.com.
Final Sale & Non-Returnable Items
- Used supplies and equipment.
- Customized order items.
- Closeout products.
- Perishable and edible items, such as foods, and disposable items like lids, plates, and cups.
- Products available in aerosol cans
- Items containing flammable liquids
- Hazardous products
- Furniture.
- Products shipped to U.S. territories and areas outside the United States.
- Items delivered outside the contiguous United States, including Hawaii, Alaska, and all U.S. territories.
Fees
Restocking fees
There are numerous charges associated with processing a return. To keep them low, we charge a 15% restocking fee on all returned items.
Additional Restocking Fees
In some cases, additional handling and shipping charges will be applied throughout the return procedure. Please ensure that "Free Shipping" only applies to anything shipped directly from The Horeca Store to you. Free delivery does not apply to returns. These fees will be deducted from your refund.