Features:
- Curved bolster enhances cutting precision and safety for comfortable use.
- Durable and resilient POM handle provides a secure grip for precise handling.
- SIGMAFORGE knife forged from a single piece of Special Formula High-Carbon NO STAIN stainless steel ensures strength and durability.
- Ice-hardened FRIODUR blade maintains long-lasting sharpness and resilience.
- Precision-honed blade with laser-controlled edge ensures optimal cutting angle for sharpness and durability.
Descriptions:
ZWILLING Pro is the most user-friendly knife available to market. The unique blade shape and ergonomic bolster are the result of 280 years of experience in knife making, and the rigorous study of how knives are used. A unique curved bolster supports the professional pinch grip, with thumb and index finger on the blade, for safe cutting and less fatigue. The blade was redesigned with a broader curve in the front to facilitate the rocking motion of Western cutting, while the straight back is ideal for the Asian chopping motion. The full length of the blade can be used when cutting and can be sharpened from bolster to tip Designed in Italy by Matteo Thun and made in Germany by ZWILLING J.A. Henckels, the company that sets the standard for exceptional cutlery worldwide. The ZWILLING Pro Rocking Santoku is a functional hybrid between the traditional Japanese and Western style blades. Curved bolster encourages cutting with improved precision, safety and comfort POM handle is durable and resiliant SIGMAFORGE knife is forged from a single piece of Special Formula High-Carbon NO STAIN stainless steel Ice-hardened FRIODUR blade starts sharper, stays sharper longer, and has superior resilience Precision-honed blade and laser-controlled edge ensures ideal cutting angle for sharpness and durability Full tang and handle are triple-riveted for superb stability Dishwasher safe, had wash recommended Manufactured in Germany
We strive to deliver orders to your doorstep using a fast and affordable shipping method. The Turnaround time and cost can be calculated on our website. However, the actual shipping charges may vary. If the difference is more than 15%, we will contact you via phone or email and obtain your consent before finalizing the purchase.
Shipping Addresses
To keep the shipping costs as low as possible and to provide you with the best possible service, here are some guidelines:
Make sure that the delivery address is accurate.
If you want the shipment delivered to your business address, you must mention the name of the business so that the carrier knows where the merchandise is being delivered to.
PO boxes shouldn't be specified as shipment addresses.
Freight carriers do not deliver to PO Boxes.
Businesses operating from home must use residential addresses and are charged accordingly for delivery.
When you are placing an order online, make sure to include the right phone number. If something happens to your shipment, we will inform you. Carriers also frequently contact you beforehand so that you are available at your location to receive your order. If the carrier is unable to reach you, they may be unable to deliver your belongings.
If you choose to modify your delivery address after placing your order, extra carrier charges will be applied and will be communicated to you. However, it is not possible to modify the shipping address if you placed your order using the Credit option.
In case of an unsuccessful delivery attempt, the redelivery fees can be incurred in addition to any reconsignment fees,
Multiple Items
If you have multiple items in one order, we will dispatch your order once the items get restocked.
Shipping Partners
Your orders are delivered through our selected shipping partners.
All unused and regularly stocked items can be returned, except those included in the "Final Sale & Non-Returnable Items" list below. To do this, contact our customer support team within 30 days of purchase. Our representative will authorize a return and provide additional information for completing the return process. Each return is subject to a 15% restocking fee subtracted from the refund amount. The buyer is also responsible for arranging for a shipping agency to return the product and paying any shipping fees incurred.
All returned items must be in brand-new condition, unused, and in original packaging.
Other Types of Returns
Please be aware that "special order items" such as customized fabrications and other furniture items are not refundable. Items delivered directly to you from the supplier must have return permission from the manufacturer. A member of our customer service team may assist you in obtaining such authorization. Please contact us at 1 (800) 598-5889, sales@thehorecastore.com.
Final Sale & Non-Returnable Items
- Used supplies and equipment.
- Customized order items.
- Closeout products.
- Perishable and edible items, such as foods, and disposable items like lids, plates, and cups.
- Products available in aerosol cans
- Items containing flammable liquids
- Hazardous products
- Furniture.
- Products shipped to U.S. territories and areas outside the United States.
- Items delivered outside the contiguous United States, including Hawaii, Alaska, and all U.S. territories.
Fees
Restocking fees
There are numerous charges associated with processing a return. To keep them low, we charge a 15% restocking fee on all returned items.
Additional Restocking Fees
In some cases, additional handling and shipping charges will be applied throughout the return procedure. Please ensure that "Free Shipping" only applies to anything shipped directly from The Horeca Store to you. Free delivery does not apply to returns. These fees will be deducted from your refund.