Features:
- Designed to meet the high standards of the hospitality industry, ensuring durability and a classic aesthetic appeal.
- Features the revolutionary DuraTuff treatment, enhancing resistance to mechanical and thermal shock for extended service life.
- Innovative design ensures larger breakage pieces for safer handling, reducing risk and facilitating quicker cleanup.
- 20 oz. capacity is perfect for a variety of beverages, making it a versatile addition to bars, restaurants, and hotels.
- Libbey’s heritage of quality since 1818 guarantees a product with unmatched clarity and brilliance, elevating the customer experience.
Description:
Offering the Libbey 15665 20 oz. Gibraltar Cooler Glass is a stellar combination of timeless design and unmatched durability, specifically engineered for the rigorous demands of high-volume restaurants, bars, and catered events. This glass showcases a classic straight-paneled design that enhances its aesthetic appeal and provides a comfortable grip, ensuring it becomes an instant favorite for serving an array of beverages. What sets this cooler glass apart is its revolutionary DuraTuff treatment. This special thermal after-process fortifies the upper portion of the glass, significantly boosting its resistance to both mechanical and thermal shock. Beyond its enhanced durability, this treatment also makes the glass safer. In the unfortunate event of breakage, the DuraTuff glass breaks into larger, less hazardous pieces, significantly reducing the risk of contamination and injury and facilitating quicker cleanup. Since its inception in 1818, Libbey has been synonymous with quality glassware that meets the diverse needs of the hospitality industry. The Gibraltar cooler glass continues this legacy, offering unmatched brilliance, clarity, and durability, making it clear to your customers that they are experiencing premier service and quality.
We strive to deliver orders to your doorstep using a fast and affordable shipping method. The Turnaround time and cost can be calculated on our website. However, the actual shipping charges may vary. If the difference is more than 15%, we will contact you via phone or email and obtain your consent before finalizing the purchase.
Shipping Addresses
To keep the shipping costs as low as possible and to provide you with the best possible service, here are some guidelines:
Make sure that the delivery address is accurate.
If you want the shipment delivered to your business address, you must mention the name of the business so that the carrier knows where the merchandise is being delivered to.
PO boxes shouldn't be specified as shipment addresses.
Freight carriers do not deliver to PO Boxes.
Businesses operating from home must use residential addresses and are charged accordingly for delivery.
When you are placing an order online, make sure to include the right phone number. If something happens to your shipment, we will inform you. Carriers also frequently contact you beforehand so that you are available at your location to receive your order. If the carrier is unable to reach you, they may be unable to deliver your belongings.
If you choose to modify your delivery address after placing your order, extra carrier charges will be applied and will be communicated to you. However, it is not possible to modify the shipping address if you placed your order using the Credit option.
In case of an unsuccessful delivery attempt, the redelivery fees can be incurred in addition to any reconsignment fees,
Multiple Items
If you have multiple items in one order, we will dispatch your order once the items get restocked.
Shipping Partners
Your orders are delivered through our selected shipping partners.
All unused and regularly stocked items can be returned, except those included in the "Final Sale & Non-Returnable Items" list below. To do this, contact our customer support team within 30 days of purchase. Our representative will authorize a return and provide additional information for completing the return process. Each return is subject to a 15% restocking fee subtracted from the refund amount. The buyer is also responsible for arranging for a shipping agency to return the product and paying any shipping fees incurred.
All returned items must be in brand-new condition, unused, and in original packaging.
Other Types of Returns
Please be aware that "special order items" such as customized fabrications and other furniture items are not refundable. Items delivered directly to you from the supplier must have return permission from the manufacturer. A member of our customer service team may assist you in obtaining such authorization. Please contact us at 1 (800) 598-5889, sales@thehorecastore.com.
Final Sale & Non-Returnable Items
- Used supplies and equipment.
- Customized order items.
- Closeout products.
- Perishable and edible items, such as foods, and disposable items like lids, plates, and cups.
- Products available in aerosol cans
- Items containing flammable liquids
- Hazardous products
- Furniture.
- Products shipped to U.S. territories and areas outside the United States.
- Items delivered outside the contiguous United States, including Hawaii, Alaska, and all U.S. territories.
Fees
Restocking fees
There are numerous charges associated with processing a return. To keep them low, we charge a 15% restocking fee on all returned items.
Additional Restocking Fees
In some cases, additional handling and shipping charges will be applied throughout the return procedure. Please ensure that "Free Shipping" only applies to anything shipped directly from The Horeca Store to you. Free delivery does not apply to returns. These fees will be deducted from your refund.