Description

The AJEM12DWH 26" Thru-the-Wall High Mount Smart Air Conditioner is a built-in, wall-mounted unit with a 12,000 BTU cooling capacity and 10,600/8,600 BTU electric heating capability, making it ideal for year-round climate control. It features WiFi connectivity powered by SmartHQ™, allowing seamless integration with Amazon Alexa and Google Home for voice control. The electronic touch controls and digital thermostat enable precise temperature adjustments from 60°F to 85°F. It offers three cooling and three fan speeds, a 6-way adjustable louver system, and a tilt-out washable filter for easy maintenance. With a slide-in chassis, rigid frame filter, smart fan switch, and improved corrosion package, it ensures durability and efficiency. The unit operates at 230/208V with a CEER rating of 9.5, using R410A refrigerant and a rotary compressor for reliable performance. It also includes a remote control, a 68-inch power cord, and optional front grills (RAG13/RAG13A/RAG14E) for customization. The sleek soft gray design complements various interiors, while its perpendicular/right-angle LCDI plug ensures safe installation.


Features:

  • Cooling Capacity: It offers a cooling capacity of 12,000 BTU (Max), with a slightly lower 11,700 BTU (Min), ideal for cooling medium to large-sized rooms.
  • Heating Functionality: Equipped with an electric heating system, it provides 10,600 BTU (High) and 8,600 BTU (Low), offering an extra layer of comfort in cooler weather.
  • Energy Efficiency: The unit has a CEER of 9.5, ensuring that you get efficient performance while keeping energy costs manageable.
  • Smart Features: With built-in WiFi and SmartHQ™ technology, the unit can be controlled remotely via Amazon Alexa or Google Home, making it convenient to adjust settings from anywhere. Plus, it offers features like the Smart Fan Switch, which automatically adjusts the fan speed for optimal comfort.
  • Cooling Mode: The cooling performance ranges from 11,700 BTU to 12,000 BTU, ensuring consistent and efficient air conditioning.
  • Heating Mode: The electric heater provides a substantial 10,600 BTU for high and 8,600 BTU for low heat, offering plenty of warmth for the colder months.
  • Thru-the-Wall Installation: This model is designed for wall-mounted installation and is ideal for permanent setups. Its slide-in chassis makes it easier to install and maintain.
  • Airflow Control: With 6-way adjustable louvers, it ensures even air distribution for better comfort in the room. Plus, the outdoor vent/exhaust helps with air circulation.
  • Temperature Range: Operates efficiently in a temperature range of 60°F to 85°F, making it suitable for most environments.
  • Width With Sleeve (26 inches): This is the full width of the installed unit including the wall sleeve or trim. The sleeve gives the unit a finished look and helps cover any rough edges around the opening.
  • Width Without Sleeve (25 inches): This represents the actual size of the air conditioner itself. Knowing this dimension is crucial for verifying that the unit will fit into the pre-framed wall opening.
  • Depth With Sleeve (22 inches): This measurement includes the extra depth added by the installation sleeve. It represents the total space the unit occupies within the wall.
  • Depth Without Sleeve (20 inches): This is the depth of the actual air conditioning unit, which is important for ensuring that there’s enough clearance for proper installation and optimal airflow behind the unit.
  • Height With Sleeve (16 inches): The height of the unit as it will appear once installed, including the protective and decorative sleeve.
  • Without Sleeve (15 inches): The actual height of the air conditioner unit itself. This measurement is key for fitting within a standard wall opening and ensuring that the unit does not intrude excessively into the room’s space.
  • Voltage: Operates on 230V/208V, with a Hertz rating of 60 Hz and a single-phase system.
  • Power Consumption: It consumes up to 3,450 watts (High Mode) and 2,821 watts (Low Mode) for heating, offering substantial energy savings in cooling mode.
  • Filter Type: The unit uses a rigid frame, washable filter that can be tilted out for easy cleaning.
  • Control & Convenience: It comes with a remote control, electronic touch controls, and a digital thermostat for precise temperature management.
  • Improved Durability: The unit features an improved corrosion package, increasing the longevity of the product.
  • Weight: A net weight of 92 lbs indicates a solid and durable build designed for thru-the-wall installation.
Shipping Policy

We strive to deliver orders to your doorstep using a fast and affordable shipping method. The Turnaround time and cost can be calculated on our website. However, the actual shipping charges may vary. If the difference is more than 15%, we will contact you via phone or email and obtain your consent before finalizing the purchase.

Shipping Addresses

To keep the shipping costs as low as possible and to provide you with the best possible service, here are some guidelines:

Make sure that the delivery address is accurate.

If you want the shipment delivered to your business address,  you must mention the name of the business so that the carrier knows where the merchandise is being delivered to.

PO boxes shouldn't be specified as shipment addresses.

Freight carriers do not deliver to PO Boxes.

Businesses operating from home must use residential addresses and are charged accordingly for delivery.

When you are placing an order online, make sure to include the right phone number. If something happens to your shipment, we will inform you. Carriers also frequently contact you beforehand so that you are available at your location to receive your order. If the carrier is unable to reach you, they may be unable to deliver your belongings.
If you choose to modify your delivery address after placing your order, extra carrier charges will be applied and will be communicated to you. However, it is not possible to modify the shipping address if you placed your order using the Credit option.

In case of an unsuccessful delivery attempt, the redelivery fees can be incurred in addition to any reconsignment fees,

Multiple Items

If you have multiple items in one order, we will dispatch your order once the items get restocked.

 

Shipping Partners

Your orders are delivered through our selected shipping partners. View All>

Return and Refund

All unused and regularly stocked items can be returned, except those included in the "Final Sale & Non-Returnable Items" list below. To do this, contact our customer support team within 30 days of purchase. Our representative will authorize a return and provide additional information for completing the return process. Each return is subject to a 15% restocking fee subtracted from the refund amount. The buyer is also responsible for arranging for a shipping agency to return the product and paying any shipping fees incurred.

All returned items must be in brand-new condition, unused, and in original packaging.

Other Types of Returns

Please be aware that "special order items" such as customized fabrications and other furniture items are not refundable. Items delivered directly to you from the supplier must have return permission from the manufacturer. A member of our customer service team may assist you in obtaining such authorization. Please contact us at 1 (800) 598-5889, sales@thehorecastore.com.

Final Sale & Non-Returnable Items

  • Used supplies and equipment.
  • Customized order items.
  • Closeout products.
  • Perishable and edible items, such as foods, and disposable items like lids, plates, and cups.
  • Products available in aerosol cans
  • Items containing flammable liquids
  • Hazardous products
  • Furniture.
  • Products shipped to U.S. territories and areas outside the United States.
  • Items delivered outside the contiguous United States, including Hawaii, Alaska, and all U.S. territories.


Fees

Restocking fees

There are numerous charges associated with processing a return. To keep them low, we charge a 15% restocking fee on all returned items.

Additional Restocking Fees

In some cases, additional handling and shipping charges will be applied throughout the return procedure. Please ensure that "Free Shipping" only applies to anything shipped directly from The Horeca Store to you. Free delivery does not apply to returns. These fees will be deducted from your refund. View All>

AJEM12DWH 26" Thru-the-Wall High Mount Smart Air Conditioner with WiFi powered by SmartHQ™,Touch Controls, and 12,000 BTU Cooling Capacity,R410A, 9.5 EER, 230/208v/1ph

SKU: AJEM12DWH
|
$ 523.50 /each

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Delivery April 7, 2025

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Description

The AJEM12DWH 26" Thru-the-Wall High Mount Smart Air Conditioner is a built-in, wall-mounted unit with a 12,000 BTU cooling capacity and 10,600/8,600 BTU electric heating capability, making it ideal for year-round climate control. It features WiFi connectivity powered by SmartHQ™, allowing seamless integration with Amazon Alexa and Google Home for voice control. The electronic touch controls and digital thermostat enable precise temperature adjustments from 60°F to 85°F. It offers three cooling and three fan speeds, a 6-way adjustable louver system, and a tilt-out washable filter for easy maintenance. With a slide-in chassis, rigid frame filter, smart fan switch, and improved corrosion package, it ensures durability and efficiency. The unit operates at 230/208V with a CEER rating of 9.5, using R410A refrigerant and a rotary compressor for reliable performance. It also includes a remote control, a 68-inch power cord, and optional front grills (RAG13/RAG13A/RAG14E) for customization. The sleek soft gray design complements various interiors, while its perpendicular/right-angle LCDI plug ensures safe installation.


Features:

  • Cooling Capacity: It offers a cooling capacity of 12,000 BTU (Max), with a slightly lower 11,700 BTU (Min), ideal for cooling medium to large-sized rooms.
  • Heating Functionality: Equipped with an electric heating system, it provides 10,600 BTU (High) and 8,600 BTU (Low), offering an extra layer of comfort in cooler weather.
  • Energy Efficiency: The unit has a CEER of 9.5, ensuring that you get efficient performance while keeping energy costs manageable.
  • Smart Features: With built-in WiFi and SmartHQ™ technology, the unit can be controlled remotely via Amazon Alexa or Google Home, making it convenient to adjust settings from anywhere. Plus, it offers features like the Smart Fan Switch, which automatically adjusts the fan speed for optimal comfort.
  • Cooling Mode: The cooling performance ranges from 11,700 BTU to 12,000 BTU, ensuring consistent and efficient air conditioning.
  • Heating Mode: The electric heater provides a substantial 10,600 BTU for high and 8,600 BTU for low heat, offering plenty of warmth for the colder months.
  • Thru-the-Wall Installation: This model is designed for wall-mounted installation and is ideal for permanent setups. Its slide-in chassis makes it easier to install and maintain.
  • Airflow Control: With 6-way adjustable louvers, it ensures even air distribution for better comfort in the room. Plus, the outdoor vent/exhaust helps with air circulation.
  • Temperature Range: Operates efficiently in a temperature range of 60°F to 85°F, making it suitable for most environments.
  • Width With Sleeve (26 inches): This is the full width of the installed unit including the wall sleeve or trim. The sleeve gives the unit a finished look and helps cover any rough edges around the opening.
  • Width Without Sleeve (25 inches): This represents the actual size of the air conditioner itself. Knowing this dimension is crucial for verifying that the unit will fit into the pre-framed wall opening.
  • Depth With Sleeve (22 inches): This measurement includes the extra depth added by the installation sleeve. It represents the total space the unit occupies within the wall.
  • Depth Without Sleeve (20 inches): This is the depth of the actual air conditioning unit, which is important for ensuring that there’s enough clearance for proper installation and optimal airflow behind the unit.
  • Height With Sleeve (16 inches): The height of the unit as it will appear once installed, including the protective and decorative sleeve.
  • Without Sleeve (15 inches): The actual height of the air conditioner unit itself. This measurement is key for fitting within a standard wall opening and ensuring that the unit does not intrude excessively into the room’s space.
  • Voltage: Operates on 230V/208V, with a Hertz rating of 60 Hz and a single-phase system.
  • Power Consumption: It consumes up to 3,450 watts (High Mode) and 2,821 watts (Low Mode) for heating, offering substantial energy savings in cooling mode.
  • Filter Type: The unit uses a rigid frame, washable filter that can be tilted out for easy cleaning.
  • Control & Convenience: It comes with a remote control, electronic touch controls, and a digital thermostat for precise temperature management.
  • Improved Durability: The unit features an improved corrosion package, increasing the longevity of the product.
  • Weight: A net weight of 92 lbs indicates a solid and durable build designed for thru-the-wall installation.
Shipping Policy

We strive to deliver orders to your doorstep using a fast and affordable shipping method. The Turnaround time and cost can be calculated on our website. However, the actual shipping charges may vary. If the difference is more than 15%, we will contact you via phone or email and obtain your consent before finalizing the purchase.

Shipping Addresses

To keep the shipping costs as low as possible and to provide you with the best possible service, here are some guidelines:

Make sure that the delivery address is accurate.

If you want the shipment delivered to your business address,  you must mention the name of the business so that the carrier knows where the merchandise is being delivered to.

PO boxes shouldn't be specified as shipment addresses.

Freight carriers do not deliver to PO Boxes.

Businesses operating from home must use residential addresses and are charged accordingly for delivery.

When you are placing an order online, make sure to include the right phone number. If something happens to your shipment, we will inform you. Carriers also frequently contact you beforehand so that you are available at your location to receive your order. If the carrier is unable to reach you, they may be unable to deliver your belongings.
If you choose to modify your delivery address after placing your order, extra carrier charges will be applied and will be communicated to you. However, it is not possible to modify the shipping address if you placed your order using the Credit option.

In case of an unsuccessful delivery attempt, the redelivery fees can be incurred in addition to any reconsignment fees,

Multiple Items

If you have multiple items in one order, we will dispatch your order once the items get restocked.

 

Shipping Partners

Your orders are delivered through our selected shipping partners. View All>

Return and Refund

All unused and regularly stocked items can be returned, except those included in the "Final Sale & Non-Returnable Items" list below. To do this, contact our customer support team within 30 days of purchase. Our representative will authorize a return and provide additional information for completing the return process. Each return is subject to a 15% restocking fee subtracted from the refund amount. The buyer is also responsible for arranging for a shipping agency to return the product and paying any shipping fees incurred.

All returned items must be in brand-new condition, unused, and in original packaging.

Other Types of Returns

Please be aware that "special order items" such as customized fabrications and other furniture items are not refundable. Items delivered directly to you from the supplier must have return permission from the manufacturer. A member of our customer service team may assist you in obtaining such authorization. Please contact us at 1 (800) 598-5889, sales@thehorecastore.com.

Final Sale & Non-Returnable Items

  • Used supplies and equipment.
  • Customized order items.
  • Closeout products.
  • Perishable and edible items, such as foods, and disposable items like lids, plates, and cups.
  • Products available in aerosol cans
  • Items containing flammable liquids
  • Hazardous products
  • Furniture.
  • Products shipped to U.S. territories and areas outside the United States.
  • Items delivered outside the contiguous United States, including Hawaii, Alaska, and all U.S. territories.


Fees

Restocking fees

There are numerous charges associated with processing a return. To keep them low, we charge a 15% restocking fee on all returned items.

Additional Restocking Fees

In some cases, additional handling and shipping charges will be applied throughout the return procedure. Please ensure that "Free Shipping" only applies to anything shipped directly from The Horeca Store to you. Free delivery does not apply to returns. These fees will be deducted from your refund. View All>